Shipping & Delivery

*Limited time offer. For regular shipping to domestic addresses in North America, Australia and Europe (excluding the United Kingdom).

Australia, New Zealand & Oceania Rates
1 ITEM (within Australia): (2-7 business days) $20
2 OR MORE ITEMS (within Australia): (2-7 business days) $10/item
1 ITEM (New Zealand): (4-10 business days) $20
2 OR MORE ITEMS (New Zealand): (4-10 business days) $10/item
1 ITEM (outside of Australia and New Zealand): (6-15 business days) $30
2 OR MORE ITEMS (outside of Australia and New Zealand): (6-15 business days) $12/item

All orders within Australia, New Zealand, and Oceania are shipped through Australia Post via our Melbourne store.

Duties and taxes applied by the imported countries are not included in the estimate and are the responsibility of the customer.

The order time may increase depending on the Customs Office’s procedures in the destination country.


You will receive a confirmation email immediately following the placement of your order. Your credit card or PayPal will not be charged until you receive your shipping confirmation email, which will include a tracking number for your order. These emails are sent automatically. If you do not receive these notifications, please check your spam folder or contact [email protected]

If you have any questions or concerns regarding your order, please contact the store fulfilling your order or [email protected].

We aim to ship out your order within 48 hours. Orders placed over the weekend or on holidays will be shipped on the next business day. Orders may be delayed by factors outside of our control. John Fluevog Shoes is not responsible for any delays and/or damage caused in-transit by postal services, courier or custom agencies.


For domestic order payments, we accept Visa, Mastercard, American Express and PayPal. For international orders or customers with an international billing address, we only accept PayPal payments. All chargers are in USD, CAD, EUR or AUS.

For your security, we do not keep your credit card number on file.


Cross-border or international orders may be subjected to duties and/or taxes issued by the importing country and financial institutions. By placing an order with John Fluevog Shoes, you acknowledge that you understand the possible additional charges and that you are responsible for any such charges. Should you refuse any additional payments, you order will be returned to John Fluevog Shoes and you will receive a credit for any shipping and import fees associated with the order.


John Fluevog Shoes shall not be held liable for any direct or indirect damages done by any services provided. All items are purchased at your own risk. Any damage caused during shipment is the responsibility of the postal service/courier. John Fluevog Shoes does not assume any responsibility for lost or stolen items.


We will contact you by email or phone if any additional information is necessary to verify your identity or confirm your order. Your order will not be charged and will be placed on hold for X days.  We reserve the right to cancel any order.

Please use our Contact Form or contact a specific store using our Store Locator.